Anti-outsourcing bill introduced in US

US Call Center and Consumer Protection Act 2013

The new legislation introduced by a bipartisan group of six US lawmakers may make the US companies find it difficult to outsource their call centers abroad.

The new legislation “US Call Center and Consumer Protection Act 2013” introduced by the Congress men Tim Bishop bars corporations that send US call center jobs overseas from receiving federal grants and loans. And also, the new legislation mandates that the overseas call center employees to disclose their location to US consumers and give them the right to be transferred to a US-based call center on request.

The Department of Labor will track firms that outsource jobs overseas. Such firms will be not eligible for any direct or indirect federal loans or loan guarantees for three years. However, if the companies return the call center jobs to the US, they will be eligible for loans.      

“If you bet against America and outsource jobs, American taxpayers turn their back on you – it’s that simple. Our strong bipartisan coalition speaks with one voice, only good corporate citizens who grow jobs in America deserve taxpayer support,” Bishop said.

According to Dave McKinley (co-sponsor of the bill), “Our number one priority in Congress is not only creating but keeping American jobs, and this bill could help save thousands of them, we should not mandate that companies keep all of their call centers here in America and we also don’t have to help them finance the off-shoring of American jobs by providing them with federal funds.”